Shipping policy

Order Processing & Same-Day Delivery

We offer same-day delivery for orders placed within Utah.

  • Orders must be placed before 2:00 PM (MST) to qualify for same day delivery.
  • Orders placed after the cut-off time will be delivered the next business day.
  • Orders are processed Monday–Friday (excluding holidays)

 

🚚 Same-Day Delivery (Utah Only)

  • Available for select areas within Utah.
  • Delivery is completed within the same day after processing.
  • Shipping rates are calculated at checkout.

Please note: Same-day delivery availability depends on your exact location and courier capacity.

 

🇺🇸 Domestic Shipping (Outside Utah)

For customers outside Utah:

  • Standard Shipping: 3–5 business days
  • Expedited Shipping: 1–3 business days (if available)
  • Rates calculated at checkout.

We ship via trusted carriers such as USPS, UPS, and FedEx.

 

🌍 International Shipping

  • Estimated delivery time: 7–21 business days.
  • Shipping costs calculated at checkout.

Delivery times may vary due to customs and local postal services.

 

Order Tracking

Once your order is shipped or out for delivery, you will receive a confirmation email with tracking information.

For same-day deliveries, tracking updates may be limited depending on the courier.

 

Delivery Conditions

To ensure smooth same-day delivery:

  • Customers must provide a complete and accurate address
  • Someone must be available to receive the package

Failed delivery attempts may result in rescheduling or additional fees.

 

Shipping Delays

Delays may occur due to:

  • Traffic or courier delays
  • Weather conditions
  • High order volume

While we aim to meet same-day timelines, delivery times are not guaranteed in all cases.

 

Lost or Damaged Packages

If your order is lost or arrives damaged, contact us within 7 days with your order number and photos (if applicable).

We will assist with a replacement or resolution.

 

Order Changes & Cancellations

Orders must be changed or canceled within 1 hour of placing the order due to fast processing.

 

Contact Us

📧 Email: team@spadalandscapesupply.com
🌐 Website: https://spada-supply-2.myshopify.com/